How Delivery is done?
All deliveries to ECC countries are made through an Express courier service, depending always of the country. For deliveries to the Canary Islands, Ceuta, Melilla and countries not belonging to the EEC, we send small post parcels up to a maximum of 2 Kg. weight. Our products are always contained in parcels which do not overpass the 2 Kg. weight.
What tax do I need to pay?
The current VAT applied in Spain and in sales to privates in all EEC countries, is 21%. Companies with a valid VAT nbr. of all the countries of the EEC are exempt from paying this tax (except Spain), as well as the Canary Islands, Ceuta and Melilla. The sales to countries not belonging to the EEC are also exempt of paying taxes, however there could arise import taxes depending on every country.
Do I need to pay customs charges?
There is no toll to pay in countries which are members of the EEC. To the rest of countries, there is also not toll payable, since we are sending small parcel under 2 Kg., but there can arise some entry fees depending on the country.
How much is the delivery charge?
This depends on the products you order and the country we need to deliver to. You can start the order process to check the total price and stop the process whenever you want.
How long does delivery take?
Normal delivery times are 1 to 3 working days within the EEC and 7 to 12 working days in the rest of the world, if you need a faster delivery please contact us and we will try to find a solution.